Salesforce Certified Admin: Practical Test Guide [15 Hours] Online Course

Salesforce Certified Admin: Practical Test Guide [15 hours]

I am very excited to introduce to you the Salesforce Certified Admin: Practical Test Guide! This course is monstrous, maybe the biggest online course you will find on this subject! This Salesforce...

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Course Description

I am very excited to introduce to you the Salesforce Certified Admin: Practical Test Guide! This course is monstrous, maybe the biggest online course you will find on this subject! This Salesforce admin tutorial covers 15 hours of on demand videos that are designed to prepare you for real life scenarios while covering all topics tested on the Salesforce Admin (ADM201) certification exam. I f...

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What you’ll learn

Set up a Developer Sandbox
Navigate the Admin Setup Menu
Explain the differences between Lightning and Classic Interface
Implement Security Model using profiles, roles, and sharing settings
Design and Build Custom Applications
Understand field data types
Explain the Salesforce Data Model and understand object relationships
Create and Modify User Interface, using page layouts, record types, compact layouts, and Lightning Pages
Explain how Sales and Service Cloud works, and what they encompass
Automate complex business scenarios using Workflow, Process Builder, Cloud Flow Designer, and Approval Processes
Manage Data by learning how to Import and Export Data using Data Import Wizard and Data Loader
Report and Analyze! Give your business users the metrics they need by building Reports and Dashboards
Manage and Understand the way your users communicate with customers with Activity Management

Covering Topics

Section 1 : Getting Started

Section 2 : Security

Section 3 : Objects and Relationships

Section 4 : User Interface

Section 5 : Sales Cloud

Section 6 : Service Cloud

Section 7 : Tools of the Trade! Automation

Section 8 : Bringing It In! Working with Data

Section 9 : Collaboration - Activity and Chatter

Section 10 : Making Sense of Data! Building Reports and Dashboards

Curriculum

  Section 1 : Getting Started
1
Course Intro Preview
2
Introduction
3
Setting Up a Developer Sandbox
4
Lightning UI Vs Classic Preview
5
Exploring the Setup Menu
6
Creating Your First Application
7
Homework

  Section 2 : Security
8
Introduction Preview
9
Object Level Security
10
Profiles
11
Profile Examples
12
Profile Recap
13
Permission Set Screen Share
14
Permission Set Examples Preview
15
Permission Set Recap
16
Organization Wide Default Intro
17
Exploring Organization Wide Default
18
OWD Decision Making Process
19
Organization Wide Default Exercise 1
20
Organization Wide Default Exercise 2
21
Organization Wide Default Recap Preview
22
Role Hierarchy
23
Sharing Rules Intro
24
Sharing Rules
25
Manual Sharing
26
Field Level Security
27
Security Closing
28
User Intro
29
Creating a new user
30
Editing Users
31
Public Groups

  Section 3 : Objects and Relationships
32
Intro to Objects, Fields, and Relationships
33
Objects
34
Create Custom Object
35
Custom Tab
36
Adding Custom Fields
37
Adding Custom Fields pt. 2
38
Adding Lookup Relationship
39
Picklist
40
Controlling Field
41
Relationships Intro
42
Lookup Relationship Vs. Master Detail
43
Master-Detail Relationship
44
Juntion Objects
45
Relationship Outro
46
Creating a Parks and Recreation Data Model Intro
47
Creating a Parks and Recreation Data Model Part 1
48
Creating a Parks and Recreation Data Model Part 2
49
Creating a Parks and Recreation Data Model Part 3
50
Creating a Parks and Recreation Data Model Part 4
51
Creating a Parks and Recreation Data Model Outro

  Section 4 : User Interface
52
User Interface Intro
53
Page Layouts
54
Search Layout
55
Compact Layout
56
Record Types
57
Global and Quick Actions
58
Additional UI Settings
59
User Interface Outro
60
Creating a Page Layout

  Section 5 : Sales Cloud
61
Sales Cloud Intro
62
What is a Lead
63
Lead Assignment Rules
64
Web to Lead
65
Lead Status
66
Lead Mapping
67
Opportunity Management
68
Campaign Management
69
Campaign Influence
70
Products and Pricebook

  Section 6 : Service Cloud
71
Service Introduction
72
The Service Console
73
What is a Case
74
Service Setup
75
Case Assignment
76
Email to Case
77
Case Auto Response
78
Case Escalation
79
Web To Case

  Section 7 : Tools of the Trade! Automation
80
Automation Intro
81
Validation Rules
82
Workflow Rules
83
Process Builder
84
Approval Process Part 1
85
Approval Process Part 2
86
Flow Part 1
87
Flow Part 2
88
When to Use Automation Tool
89
Formula Fields
90
Parks and Recreation Automation Suite 1
91
Parks and Recreation Automation Suite 2
92
Parks and Recreation Automation Suite 3
93
Parks and Recreation Automation Suite 4

  Section 8 : Bringing It In! Working with Data
94
Data Management Intro and Import Wizard
95
Data Import Wizard
96
Data Import Wizard 2
97
Data Loader
98
Data Exporting and Considerations
99
Duplicate and Matching Rules

  Section 9 : Collaboration - Activity and Chatter
100
Collaboration Introduction
101
Activities
102
Activity Options
103
Chatter

  Section 10 : Making Sense of Data! Building Reports and Dashboards
104
Reports and Dashboards Introduction
105
Reports
106
Report Examples
107
Report Formula Fields
108
Matrix Reports
109
Dashboards
110
Reports and Dashboards Take Away

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