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Email Etiquette: How to Write Professionally in Business

According to Business Insider, "the average U.S. employee spends about a quarter of his or her time at work combing through the hundreds of emails each employee sends and receives each day ". But...

  • All levels
  • English

Course Description

According to Business Insider, "the average U.S. employee spends about a quarter of his or her time at work combing through the hundreds of emails each employee sends and receives each day ". But despite the sheer volume of emails we send and receive, many business professionals do not use email appropriately. Inappropriate email etiquette can negatively impact on perceptions of professionali...

According to Business Insider, "the average U.S. employee spends about a quarter of his or her time at work combing through the hundreds of emails each employee sends and receives each day ". But despite the sheer volume of emails we send and receive, many business professionals do not use email appropriately. Inappropriate email etiquette can negatively impact on perceptions of professionalism, on efficiency and can increase a companys risk of liability. This course helps you minimise that risk by coaching you in exceptional email etiquette. Naturally, that includes a focus on professionalism in the workplace, behaviour, email structure, formatting, spelling, the importance of spelling and grammar, the all-important subject line and much more.

What you’ll learn
  • perceptions of professionalism
  • efficiency
  • increase a companys risk of liability.
  • minimise that risk

Covering Topics

1
Section 1 : Introduction

Curriculum

      Section 1 : Introduction
1
Introduction Preview
2
Be Professional
3
When to Email
4
Importance of a Subject Line
5
The Types of Formalities
6
To CC, BCC or Not to CC
7
Email Etiquette Tips I
8
Email Etiquette Tips II
9
Email Spacing and Flesche Scoring
10
When to and Not to Transfer
11
Train Your Staff

Frequently Asked Questions

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A Course helps the user understand a specific part of a concept. While a path and E-Degrees are broader aspects and help the user understand more than just a small area of the concept.

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