Hardware & Networking Training Course

  Part-1: Mobile Devices
Lecture-1: Install and configure laptop hardware and components 

·      Hardware/device replacement

·      Practical Exercise

·      Hardware/device replacement

·      Practical Exercise

Lecture-2: Install components within the display of a laptop 
·      Types

·      WiFi antenna connector/placement

·      Webcam

·      Microphone

·      Inverter

·      Digitizer/touchscreen

·      Practical Exercise

Lecture-3: Use appropriate laptop features 
·      Special function keys

·      Docking station

·      Port replicator

·      Physical laptop lock and cable lock

·      Rotating/removable screens

·      Practical Exercise

Lecture-4: Compare & contrast various types of mobile devices 
·      Tablets

·      Smartphones

·      Wearable technology devices

·      E-readers

·      GPS

·      Practical Exercise

Lecture-5: Connect & configure accessories & ports of mobile devices 
·      Connection types

·      Accessories

·      Practical Exercise

Lecture-6: Basic mobile device network connectivity & application 
·      Wireless/cellular data network

·      Corporate and ISP email configuration

·      PRI updates/PRL updates/(enable/disable)

·      Radio firmware

·      IMEI vs. IMSI

·      VPN

·      Bluetooth

·      Integrated commercial provider

·      Practical Exercise

Lecture-7: Methods to perform mobile device synchronization 
·      Synchronization methods

·      Connection types to enable

·      Types of data to synchronize

·      Mutual authentication for multiple services (SSO)

·      Software requirements to install the application on the PC

·      Practical Exercise

  Part-2: Networking

Lecture-8: TCP and UDP ports, protocols, & their purposes 
·      Ports and protocols

·      TCP vs. UDP

·      Practical Exercise

·      Lecture-9: Common networking hardware devices

·      Routers

·      Switches

·      Access points

·      Cloud-based network controller

·      Firewall

·      Network interface card

·      Repeater

·      Hub

·      Cable/DSL modem

·      Bridge

·      Patch panel

·      Power over Ethernet (PoE)

·      Ethernet over Power

·      Practical Exercise

Lecture-9: Common networking hardware devices 
·      Routers

·      Switches

·      Access points

·      Cloud-based network controller

·      Firewall

·      Network interface card

·      Repeater

·      Hub

·      Cable/DSL modem

·      Bridge

·      Patch panel

·      Power over Ethernet (PoE)

·      Ethernet over Power

·      Practical Exercise

Lecture-10: Install & configure a basic wired/wireless SOHO network 
·      Router/switch functionality

·      Access point settings

·      IP addressing

·      NIC configuration

·      QoS

·      Cable/DSL modem configuration

·      Wireless settings

·      End-user device configuration

·      Firewall settings

·      IoT device configuration

·      Practical Exercise

Lecture-11: Compare & contrast wireless networking protocols 
·      802.11a

·      802.11b

·      802.11g

·      802.11n

·      802.11ac

·      Frequencies

·      Channels

·      4G

·      5G

·      Bluetooth

·      LTE

·      NFC

·      RFID

·      Zigbee

·      Z-Wave

·      3G

·      Practical Exercise

Lecture-12: Summarize properties & purposes of services provided by networked hosts 
·      Server roles

·      Internet appliance

·      Legacy/embedded systems

·      Practical Exercise

Lecture-13: Explain common network configuration concepts 
·      IP addressing

·      DNS

·      Gateway

·      DHCP

·      VPN

·      VLAN

·      IPv4 vs. IPv6

·      NAT

·      Subnet mask

·      Practical Exercise

Lecture-14: Compare & contrast Internet connection types, network types 
·      Internet connection types

·      Network types

·      Practical Exercise

Lecture-15: Use appropriate networking tools 
·      Crimper

·      Cable stripper

·      Multimeter

·      Tone generator and probe

·      Cable tester

·      Loopback plug

·      Punchdown tool

·      WiFi analyser

·      Practical Exercise

  Part-3: Hardware

Lecture-16: Explain basic cable types, features, & their purposes 
·      Network cables

·      Video cables

·      Peripheral cables

·      Hard drive cables

·      Multipurpose cables

·      Adapters

·      Practical Exercise

Lecture-17: Identify common connector types 
·      RJ-11

·      RG-6

·      DB-9

·      RJ-45

·      USB

·      Lightning

·      RS-232

·      Micro-USB

·      SCSI

·      BNC

·      Mini-USB

·      eSATA

·      RG-59

·      USB-C

·      Molex

·      Practical Exercise

Lecture-18: Install RAM types 
·      RAM types

·      Single channel

·      Dual channel

·      Triple channel

·      Error correcting

·      Parity vs. non-parity

·      Practical Exercise

Lecture-19: Select, install and configure storage devices 
·      Optical drives

·      Magnetic hard drives

·      Hybrid drives

·      Flash

·      Solid-state drives

·      Configurations

·      Practical Exercise

Lecture-20: Install & configure motherboards, CPUs,& add-on cards 
·      Motherboard form factor

·      Compatibility

·      Cooling mechanism

·      Motherboard connectors types

·      CMOS battery

·      Expansion cards

·      CPU features

·      BIOS/UEFI settings

·      Practical Exercise

Lecture-21: Purposes & uses of various peripheral types 
·      Printer

·      Signature pad

·      KVM

·      ADF/flatbed scanner

·      Game controllers

·      Magnetic reader/chip reader

·      Barcode scanner/QR scanner

·      Camera/webcam

·      NFC/tap pay device

·      Monitors

·      Microphone

·      Smart card reader

·      VR headset

·      Speakers

·      Optical drive types

·      Headset

·      Mouse

·      Projector

·      Keyboard

·      Touchpad

·      External storage drives

·      Practical Exercise

Lecture-22: Summarize power supply types and features 
·      Input 115V vs. 220V

·      Output 5V vs. 12V

·      24-pin motherboard adapter

·      Wattage rating

·      Number of devices/types of devices to be powered

·      Practical Exercise

Lecture-23: Select & configure appropriate components for a custom PC 
·      Graphic/CAD/CAM design workstation

·      Gaming PC

·      Standard thick client

·      Audio/video editing workstation

·      Thin client

·      Network attached storage device

·      Virtualization workstation

·      Practical Exercise

Lecture-24: Install and configure common devices 
·      Desktop

·      Laptop/common mobile devices

·      Practical Exercise

Lecture-25: Configure SOHO multifunction devices/printers & settings 
·      Use appropriate drivers for a given operating system

·      Device sharing

·      Public/shared devices

·      Practical Exercise

Lecture-26: Install and maintain various print technologies 
·      Laser

·      Inkjet

·      Impact

·      Virtual

·      Thermal

·      3D printers

·      Practical Exercise

  Part-4: Virtualization and Cloud Computing

Lecture-27: Compare and contrast cloud computing concepts 
·      Common cloud models

·      Shared resources

·      Rapid elasticity

·      On-demand

·      Resource pooling

·      Measured service

·      Metered

·      Off-site email applications

·      Cloud file storage services

·      Virtual application streaming/cloud-based applications Virtual desktop

·      Practical Exercise

Lecture-28: Set up & configure client-side virtualization 
·      Purpose of virtual machines

·      Resource requirements

·      Emulator requirements

·      Security requirements

·      Network requirements

·      Hypervisor

·      Practical Exercise

  Part-5: Hardware and Network Troubleshooting

Lecture-29: Use the best practice methodology to resolve problems 
·      Always consider corporate policies, procedures, & impacts before implementing changes

·      Identify the problem

·      Establish a theory of probable cause (question the obvious)

·      Test the theory to determine cause

·      Resolve the problem and implement the solution

·      Verify full system functionality and, if applicable, implement preventive measures

·      Documents findings, outcomes and actions

·      Practical Exercise

Lecture-30: Troubleshoot problems related to motherboards, RAM, CPUs, & power 
·      Continuous reboots

·      Smoke

·      Unexpected shutdowns

·      No power

·      Burning smell

·      System lockups

·      Overheating

·      Proprietary crash screens

·      POST code beeps

·      Blank screen on bootup

·      Intermittent device failure

·      Distended capacitors

·      BIOS time and setting resets

·      Fans spin – no power to other devices

·      Log entries and error messages

·      Attempts to boot to incorrect device

·      Indicator lights

·      Practical Exercise

Lecture-31: Troubleshoot hard drives and RAID arrays 
·      Read/write failure

·      Slow performance

·      Loud clicking noise

·      Failure to boot

·      Drive not recognized

·      OS not found

·      RAID not found

·      RAID stops working

·      Proprietary crash screens(BSOD/pin wheel)

·      S.M.A.R.T. errors

·      Practical Exercise

Lecture-32: Troubleshoot video, projector, and display issues 
·      Artifacts

·      Distorted geometry

·      VGA mode

·      Incorrect color patterns

·      Burn-in

·      No image on screen

·      Dim image

·      Oversized images and icons

·      Overheat shutdown

·      Flickering image

·      Dead pixels

·      Distorted image

·      Practical Exercise

Lecture-33: Troubleshoot common mobile device issues 
·      No display

·      Dim display

·      Flickering display

·      Sticking keys

·      Intermittent wireless

·      Battery not charging

·      Ghost cursor/pointer drift

·      No power

·      Num lock indicator lights

·      No wireless connectivity

·      No Bluetooth connectivity

·      Cannot display to external monitor

·      Touchscreen non-responsive

·      Apps not loading

·      Document and label cable

·      Slow performance

·      Unable to decrypt email

·      Organize parts

·      Extremely short battery life

·      Refer to manufacturer resources

·      Overheating

·      Use appropriate hand tools

·      Frozen system

·      No sound from speakers

·      GPS not functioning

·      Swollen battery

·      Practical Exercise

Lecture-34: Troubleshoot printers 
·      Paper jam

·      Printer will not print

·      Streaks

·      No connectivity

·      Color prints in wrong print color

·      Faded prints

·      Garbled characters on paper

·      Unable to install printer

·      Ghost images

·      Vertical lines on page

·      Printing blank pages

·      Toner not fused to the paper

·      Backed-up print queue

·      No image on printer display

·      Creased paper

·      Low memory errors

·      Multiple failed jobs in logs

·      Paper not feeding

·      Access denied

·      Practical Exercise

Lecture-35: Troubleshoot common wired & wireless network problems 
·      Limited connectivity

·      Unavailable resources

·      Internet

·      Local resources

·      Shares

·      Printers

·      Email

·      No connectivity

·      APIPA/link local address

·      Intermittent connectivity

·      IP conflict

·      Slow transfer speeds

·      Low RF signal

·      SSID not found

·      Practical Exercise