CompTIA A+ Training Course

The CompTIA A+ certification training course is created for all entry-level and aspiring IT professionals to validate their skills and knowledge in the IT domain. The certification course is made for...

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Course Description

The CompTIA A+ certification training course is created for all entry-level and aspiring IT professionals to validate their skills and knowledge in the IT domain. The certification course is made for learners to properly understand the hardware and software technologies that they will be working with so that they can support various IT infrastructures. Organizations often look for this certificati...

The CompTIA A+ certification training course is created for all entry-level and aspiring IT professionals to validate their skills and knowledge in the IT domain. The certification course is made for learners to properly understand the hardware and software technologies that they will be working with so that they can support various IT infrastructures. Organizations often look for this certification as a marker and validation of the prospective employee’s skills. The certification has two examinations that candidates need to clear to become certified CompTIA A+ professionals. This entry-level certification training course comes with basic knowledge and understanding of software and hardware technologies. Candidates who are completing this certificate course gain worldwide recognition after obtaining their certification. The course revolves around supporting basic IT infrastructures both with hardware and software programs and applications.

What you’ll learn
  • Live Class Practical Oriented Training
  • Timely Doubt Resolution
  • Dedicated Student Success Mentor
  • Certification & Job Assistance
  • Free Access to Workshop & Webinar
  • No Cost EMI Option
  • Certified CompTIA A+ professionals are adept at understanding the basics of computer as well as mobile security, network...
  • Understand the various network components in an organization’s operating systems
  • With CompTIA A+ certification, you can validate your expertise & skills in handling both hardware & software components...
  • Achieve exponential pay rise with CompTIA A+ Certification as it is one of the most respected & recognized certification...
  • CompTIA certifications demonstrate commitment on your part to excel in your career & sets you apart from non-certified c...
  • Pave a better career path with CompTIA certifications which has multiple courses which include Security, Networking, and...
  • Configure mobile and desktop devices and applications as well as offer support when necessary.

Covering Topics

1
Part-1: Mobile Devices

2
Part-2: Networking

3
Part-3: Hardware

4
Part-4: Virtualization and Cloud Computing

5
Part-5: Hardware and Network Troubleshooting

6
Part-6: Operating Systems

7
Part-7: Security

8
Part-8: Software Troubleshooting

9
Part-9: Operational Procedures

Curriculum

      Part-1: Mobile Devices
    Lecture-1: Install & configure laptop hardware & components 
    ·       Hardware/device replacement
    
    ·       Practical Exercise                          
    
    Lecture-2: Install components within the display of a laptop 
    ·       Types
    
    ·       WiFi antenna connector/placement
    
    ·       Webcam
    
    ·       Microphone
    
    ·       Inverter
    
    ·       Digitizer/touchscreen
    
    ·       Practical Exercise              
    
    Lecture-3: Use appropriate laptop features 
    ·       Special function keys
    
    ·       Docking station
    
    ·       Port replicator
    
    ·       Physical laptop lock and cable lock
    
    ·       Rotating/removable screens
    
    ·       Practical Exercise              
    
    Lecture-4: Compare & contrast various types of mobile devices 
    ·       Tablets
    
    ·       Smartphones
    
    ·       Wearable technology devices
    
    ·       E-readers
    
    ·       GPS
    
    ·       Practical Exercise              
    
    Lecture-5: Connect & configure accessories & ports of mobile devices 
    ·       Connection types
    
    ·       Accessories
    
    ·       Practical Exercise              
    
    Lecture-6: Basic mobile device network connectivity & application support 
    ·       Wireless/cellular data network      
    
    ·       Corporate and ISP email configuration    
    
    ·       PRI updates/PRL updates/(enable/disable)                      
    
    ·       Radio firmware
    
    ·       IMEI vs. IMSI
    
    ·       VPN
    
    ·       Bluetooth  
    
    ·       Integrated commercial provider    
    
    ·       Practical Exercise                          
    
    Lecture-7: Methods to perform mobile device synchronization 
    ·       Synchronization methods              
    
    ·       Connection types to enable
    
    ·       Types of data to synchronize                    
    
    ·       Mutual authentication for multiple services (SSO)           
    
    ·       Software requirements to install the application on the PC
    
    ·       Practical Exercise
      Part-2: Networking
    Lecture-8: TCP and UDP ports, protocols, & their purposes 
    ·      Ports and protocols
    
    ·      TCP vs. UDP
    
    ·      Practical Exercise              
    
    Lecture-9: Common networking hardware devices 
    ·      Routers
    
    ·      Switches
    
    ·      Access points
    
    ·      Cloud-based network controller
    
    ·      Firewall
    
    ·      Network interface card
    
    ·      Repeater
    
    ·      Hub
    
    ·      Cable/DSL modem
    
    ·      Bridge
    
    ·      Patch panel
    
    ·      Power over Ethernet (PoE)
    
    ·      Ethernet over Power
    
    ·      Practical Exercise              
    
    Lecture-10: Install & configure a basic wired/wireless SOHO network 
    ·      Router/switch functionality          
    
    ·      Access point settings         
    
    ·      IP addressing        
    
    ·      NIC configuration 
    
    ·      QoS
    
    ·      Cable/DSL modem configuration 
    
    ·      Wireless settings
    
    ·      End-user device configuration      
    
    ·      Firewall settings    
    
    ·      IoT device configuration   
    
    ·      Practical Exercise              
    
    Lecture-11: Compare & contrast wireless networking protocols 
    ·      802.11a
    
    ·      802.11b
    
    ·      802.11g
    
    ·      802.11n
    
    ·      802.11ac
    
    ·      Frequencies
    
    ·      Channels    
    
    ·      4G
    
    ·      5G
    
    ·      Bluetooth  
    
    ·      LTE
    
    ·      NFC          
    
    ·      RFID         
    
    ·      Zigbee       
    
    ·      Z-Wave     
    
    ·      3G
    
    ·      Practical Exercise                          
    
    Lecture-12: Summarize properties & purposes of services provided by networked hosts 
    ·      Server roles
    
    ·      Internet appliance
    
    ·      Legacy/embedded systems
    
    ·      Practical Exercise              
    
    Lecture-13: Explain common network configuration concepts 
    ·      IP addressing
    
    ·      DNS          
    
    ·      Gateway
    
    ·      DHCP       
    
    ·      VPN
    
    ·      VLAN
    
    ·      IPv4 vs. IPv6        
    
    ·      NAT
    
    ·      Subnet mask
    
    ·      Practical Exercise                          
    
    Lecture-14: Compare & contrast Internet connection types, network types, & their features 
    ·      Internet connection types              
    
    ·      Network types
    
    ·      Practical Exercise              
    
    Lecture-15: Use appropriate networking tools 
    ·      Crimper
    
    ·      Cable stripper
    
    ·      Multimeter
    
    ·      Tone generator and probe
    
    ·      Cable tester
    
    ·      Loopback plug
    
    ·      Punchdown tool
    
    ·      WiFi analyser
    
    ·      Practical Exercise
      Part-3: Hardware
    Lecture-16: Explain basic cable types, features, & their purposes 
    ·      Network cables
    
    ·      Video cables          
    
    ·      Peripheral cables
    
    ·      Hard drive cables
    
    ·      Multipurpose cables          
    
    ·      Adapters
    
    ·      Practical Exercise              
    
    Lecture-17: Identify common connector types 
    ·      RJ-11
    
    ·      RG-6
    
    ·      DB-9
    
    ·      RJ-45
    
    ·      USB          
    
    ·      Lightning
    
    ·      RS-232      
    
    ·      Micro-USB
    
    ·      SCSI
    
    ·      BNC          
    
    ·      Mini-USB  
    
    ·      eSATA
    
    ·      RG-59       
    
    ·      USB-C      
    
    ·      Molex
    
    ·      Practical Exercise              
    
    Lecture-18: Install RAM types 
    ·      RAM types
    
    ·      Single channel
    
    ·      Dual channel
    
    ·      Triple channel
    
    ·      Error correcting
    
    ·      Parity vs. non-parity
    
    ·      Practical Exercise              
    
    Lecture-19: Select, install and configure storage devices 
    ·      Optical drives        
    
    ·      Magnetic hard drives        
    
    ·      Hybrid drives
    
    ·      Flash
    
    ·      Solid-state drives  
    
    ·      Configurations
    
    ·      Practical Exercise              
    
    Lecture-20: Install & configure motherboards, CPUs,& add-on cards 
    ·      Motherboard form factor  
    
    ·      Compatibility
    
    ·      Cooling mechanism
    
    ·      Motherboard connectors types      
    
    ·      CMOS battery       
    
    ·      Expansion cards
    
    ·      CPU features
    
    ·      BIOS/UEFI settings
    
    ·      Practical Exercise                          
    
    Lecture-21: Explain the purposes & uses of various peripheral types 
    ·      Printer        
    
    ·      Signature pad        
    
    ·      KVM
    
    ·      ADF/flatbed scanner
    
    ·      Game controllers   
    
    ·      Magnetic reader/chip reader
    
    ·      Barcode scanner/QR scanner        
    
    ·      Camera/webcam    
    
    ·      NFC/tap pay device
    
    ·      Monitors    
    
    ·      Microphone           
    
    ·      Smart card reader
    
    ·      VR headset           
    
    ·      Speakers    
    
    ·      Optical drive types
    
    ·      Headset     
    
    ·      Mouse        
    
    ·      Projector    
    
    ·      Keyboard  
    
    ·      Touchpad  
    
    ·      External storage drives
    
    ·      Practical Exercise                          
    
    Lecture-22: Summarize power supply types and features 
    ·      Input 115V vs. 220V
    
    ·      Output 5V vs. 12V
    
    ·      24-pin motherboard adapter
    
    ·      Wattage rating
    
    ·      Number of devices/types of devices to be powered
    
    ·      Practical Exercise              
    
    Lecture-23: Select & configure appropriate components for a custom PC configuration to meet customer specifications or needs 
    ·      Graphic/CAD/CAM design workstation  
    
    ·      Gaming PC
    
    ·      Standard thick client
    
    ·      Audio/video editing workstation  
    
    ·      Thin client
    
    ·      Network attached storage device 
    
    ·      Virtualization workstation
    
    ·      Practical Exercise              
    
    Lecture-24: Install and configure common devices 
    ·      Desktop
    
    ·      Laptop/common mobile devices
    
    ·      Practical Exercise              
    
    Lecture-25: Configure SOHO multifunction devices/printers & settings 
    ·      Use appropriate drivers for a given operating system
    
    ·      Device sharing
    
    ·      Public/shared devices
    
    ·      Practical Exercise
    
    Lecture-26: Install and maintain various print Technologies 
    ·      Laser
    
    ·      Inkjet
    
    ·      Impact
    
    ·      Virtual
    
    ·      Thermal
    
    ·      3D printers
    
    ·      Practical Exercise
      Part-4: Virtualization and Cloud Computing
    Lecture-27: Compare and contrast cloud computing concepts 
    ·      Common cloud models
    
    ·      Shared resources
    
    ·      Rapid elasticity
    
    ·      On-demand
    
    ·      Resource pooling
    
    ·      Measured service
    
    ·      Metered
    
    ·      Off-site email applications
    
    ·      Cloud file storage services
    
    ·      Virtual application streaming/cloud-based applications
    
    ·      Virtual desktop
    
    ·      Practical Exercise              
    
    Lecture-28: Set up & configure client-side virtualization 
    ·      Purpose of virtual machines
    
    ·      Resource requirements
    
    ·      Emulator requirements
    
    ·      Security requirements
    
    ·      Network requirements
    
    ·      Hypervisor
    
    ·      Practical Exercise
      Part-5: Hardware and Network Troubleshooting
    Lecture-29: Use the best practice methodology to resolve problems 
    ·      Always consider corporate policies, procedures, & impacts before implementing changes
    
    ·      Identify the problem
    
    ·      Establish a theory of probable cause (question the obvious)
    
    ·      Test the theory to determine cause
    
    ·      Establish a plan of action to resolve the problem and implement the solution
    
    ·      Verify full system functionality and, if applicable, implement
    
    ·      preventive measures
    
    ·      Documents findings, outcomes and actions
    
    ·      Practical Exercise              
    
    Lecture-30: Troubleshoot problems related to motherboards, RAM, CPUs, & power 
    ·      Continuous reboots           
    
    ·      Smoke
    
    ·      Unexpected shutdowns    
    
    ·      No power  
    
    ·      Burning smell
    
    ·      System lockups     
    
    ·      Overheating           
    
    ·      Proprietary crash screens
    
    ·      POST  code beeps
    
    ·      Blank screen on bootup     
    
    ·      Intermittent device failure
    
    ·      Distended capacitors
    
    ·      BIOS time and setting resets        
    
    ·      Fans spin – no power to other devices      
    
    ·      Log entries and error messages
    
    ·      Attempts to boot to incorrect device
    
    ·      Indicator lights
    
    ·      Practical Exercise                          
    
    Lecture-31: Troubleshoot hard drives and RAID arrays 
    ·      Read/write failure
    
    ·      Slow performance
    
    ·      Loud clicking noise
    
    ·      Failure to boot
    
    ·      Drive not recognized
    
    ·      OS not found
    
    ·      RAID not found
    
    ·      RAID stops working
    
    ·      Proprietary crash screens(BSOD/pin wheel)
    
    ·      S.M.A.R.T.  errors
    
    ·      Practical Exercise              
    
    Lecture-32: Troubleshoot video, projector, and display issues 
    ·      Artifacts    
    
    ·      Distorted geometry
    
    ·      VGA mode           
    
    ·      Incorrect color patterns     
    
    ·      Burn-in
    
    ·      No image on screen           
    
    ·      Dim image 
    
    ·      Oversized images and icons
    
    ·      Overheat shutdown           
    
    ·      Flickering image    
    
    ·      Dead pixels           
    
    ·      Distorted image
    
    ·      Practical Exercise                          
    
    Lecture-33: Troubleshoot common mobile device issues while adhering to the appropriate procedures 
    ·      No display
    
    ·      Dim display
    
    ·      Flickering display
    
    ·      Sticking keys
    
    ·      Intermittent wireless
    
    ·      Battery not charging
    
    ·      Ghost cursor/pointer drift
    
    ·      No power
    
    ·      Num lock indicator lights
    
    ·      No wireless connectivity
    
    ·      No Bluetooth connectivity
    
    ·      Cannot display to external monitor
    
    ·      Touchscreen non-responsive         
    
    ·      Apps not loading   
    
    ·      Document and label cable
    
    ·      Slow performance 
    
    ·      Unable to decrypt email    
    
    ·      Organize parts
    
    ·      Extremely short battery life          
    
    ·      Refer to manufacturer resources
    
    ·      Overheating           
    
    ·      Use appropriate hand tools
    
    ·      Frozen system       
    
    ·      No sound from speakers   
    
    ·      GPS not functioning         
    
    ·      Swollen battery     
    
    ·      Practical Exercise              
    
    Lecture-34: Troubleshoot printers 
    ·      Paper jam   
    
    ·      Printer will not print
    
    ·      Streaks       
    
    ·      No connectivity     
    
    ·      Color prints in wrong print color
    
    ·      Faded prints          
    
    ·      Garbled characters on paper
    
    ·      Unable to install printer
    
    ·      Ghost images         
    
    ·      Vertical lines on page        
    
    ·      Printing blank pages
    
    ·      Toner not fused to the paper
    
    ·      Backed-up print queue  
    
    ·      Practical Exercise
    
    Lecture-35: Troubleshoot common wired & wireless network problems 
    ·      Limited connectivity
    
    ·      Unavailable resources
    
    ·      Internet
    
    ·      Local resources
    
    ·      Shares
    
    ·      Printers
    
    ·      Email
    
    ·      No connectivity
    
    ·      APIPA/link local address
    
    ·      Intermittent connectivity
    
    ·      IP conflict
    
    ·      Slow transfer speeds
    
    ·      Low RF signal
    
    ·      SSID not found
    
    ·      Practical Exercise
      Part-6: Operating Systems
    Lecture 36: Compare & contrast common operating system types & their purposes 
    ·      32-bit vs. 64-bit
    
    ·      Workstation operating systems
    
    ·      Cell phone/tablet operating systems
    
    ·      Compatibility concerns
    
    ·      Vendor-specific limitations
    
    ·      Practical Exercise
    
    Lecture 37: Compare & contrast features of Microsoft Windows versions 
    ·      Windows 7
    
    ·      Windows 8
    
    ·      Windows 8.1
    
    ·      Windows 10
    
    ·      Corporate vs. personal needs
    
    ·      Desktop styles/user interface
    
    ·      Practical Exercise
    
    Lecture 38: Summarize general OS installation considerations and upgrade methods 
    ·      Boot methods
    
    ·      Type of installations
    
    ·      Partitioning
    
    ·      File system types/formatting
    
    ·      Load alternate third-party drivers when necessary
    
    ·      Workgroup vs. Domain setup
    
    ·      Time/date/region/language settings
    
    ·      Driver installation, software, and Windows updates
    
    ·      Factory recovery partition
    
    ·      Properly formatted boot drive with the correct partitions/format
    
    ·      Prerequisites/hardware compatibility
    
    ·      Application compatibility
    
    ·      OS compatibility/upgrade path
    
    ·      Practical Exercise              
    
    · Lecture 39: Given a scenario, use appropriate Microsoft command line tools 
    ·      Navigation
    
    ·      Ipconfig
    
    ·      Ping
    
    ·      Tracert
    
    ·      Netstat
    
    ·      Nslookup
    
    ·      Shutdown
    
    ·      Dism
    
    ·      Sfc
    
    ·      Chkdsk
    
    ·      Diskpart
    
    ·      Taskkill
    
    ·      Gpupdate
    
    ·      Gpresult
    
    ·      Format
    
    ·      Copy
    
    ·      Xcopy
    
    ·      Robocopy
    
    ·      net use
    
    ·      net user
    
    ·      [command name] /?
    
    ·      Commands available with standard privileges vs. administrative privileges
    
    ·      Practical Exercise              
    
    Lecture 40: Given a scenario, use Microsoft operating system features and tools 
    ·      Administrative
    
    ·      MSConfig
    
    ·      Disk Management
    
    ·      Task Manager
    
    ·      System utilities      
    
    ·      Practical Exercise  
    
    Lecture 41: Given a scenario, use Microsoft Windows control Panel utilities. 
    ·      Internet Options.
    
    ·      Display/Display Settings
    
    ·      User Accounts
    
    ·      Folder Options
    
    ·      System
    
    ·      Windows Firewall
    
    ·      Power Options
    
    ·      Credential Manager
    
    ·      Programs and features
    
    ·      HomeGroup
    
    ·      Devices and Printers
    
    ·      Sound
    
    ·      Troubleshooting
    
    ·      Network and Sharing Center
    
    ·      Device Manager
    
    ·      BitLocker
    
    ·      Sync Center
    
    ·      Practical Exercise              
    
    Lecture 42: Summarize application installation and configuration concepts 
    ·      System requirements
    
    ·      OS requirements
    
    ·      Methods of installation and deployment
    
    ·      Local user permissions
    
     
    
    ·      Security considerations                  
    
    ·      Practical Exercise
    
    Lecture 43: Given a scenario, configure Microsoft Windows networking on a client/desktop 
    ·      HomeGroup vs. Workgroup
    
    ·      Domain setup
    
    ·      Network shares/administrative shares/mapping drives
    
    ·      Printer sharing vs. network printer mapping
    
    ·      Establish networking connections
    
    ·      Proxy settings
    
    ·      Remote Desktop Connection
    
    ·      Remote Assistance
    
    ·      Home vs. Work vs. Public network settings
    
    ·      Firewall settings
    
    ·      Configuring an alternative IP address  in Windows
    
    ·      Network card properties   
    
    ·      Practical Exercise  
    
    Lecture 44: Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating system 
    ·      Best practices
    
    ·      Tools
    
    ·      Features
    
    ·      Basic Linux commands     
    
    ·      Practical Exercise
      Part-7: Security
    Lecture 45: Summarize the importance of physical security measures 
    ·      Mantrap
    
    ·      Badge reader
    
    ·      Smart card
    
    ·      Security guard
    
    ·      Door lock
    
    ·      Biometric locks
    
    ·      Hardware tokens
    
    ·      Cable locks
    
    ·      Server locks
    
    ·      USB locks
    
    ·      USB locks
    
    ·      Key fobs
    
    ·      Entry control roster
    
    ·      Practical Exercise
    
    Lecture 46: Explain logical security concepts 
    ·      Active Directory
    
    ·      Software tokens
    
    ·      MDM policies
    
    ·      Port security
    
    ·      MAC address filtering
    
    ·      Certificates
    
    ·      Antivirus/Anti-malware
    
    ·      Firewalls
    
    ·      User authentication/strong passwords
    
    ·      Multifactor authentication
    
    ·      Directory permissions
    
    ·      VPN
    
    ·      DLP
    
    ·      Access control lists
    
    ·      Smart card
    
    ·      Email filtering
    
    ·      Trusted/untrusted software sources
    
    ·      Principle of least privilege
    
    ·      Practical Exercise
    
    Lecture 47: Compare & contrast wireless security protocols & authentication methods 
    ·      Protocols and encryption
    
    ·      Authentication
    
    ·      Practical Exercise
    
    Lecture 48: Detect, remove,& prevent malware using appropriate tools & methods 
    ·      Malware
    
    ·      Tools and methods
    
    ·      Practical Exercise
    
    Lecture 49: Compare & Contrast social engineering, threats & vulnerabilities 
    ·      Social engineering
    
    ·      DDoS
    
    ·      DoS
    
    ·      Zero-day
    
    ·      Man-in-the-middle
    
    ·      Brute force
    
    ·      Dictionary
    
    ·      Rainbow table
    
    ·      Spoofing
    
    ·      Non-compliant systems
    
    ·      Zombie
    
    ·      Practical Exercise
    
    Lecture 50: Compare & contrast the differences of basic Microsoft Windows OS security settings 
    ·      User and groups
    
    ·      NTFS vs. share permissions
    
    ·      Shared files and folders
    
    ·      System files and folders
    
    ·      User authentication
    
    ·      Run as administrator vs. standard user
    
    ·      BitLocker
    
    ·      BitLocker To Go
    
    ·      EFS
    
    ·      Practical Exercise
    
    Lecture 51: Implement security best practices to secure a workstation 
    ·      Password best practices
    
    ·      Account management
    
    ·      Disable autorun
    
    ·      Data encryption
    
    ·      Patch/update management
    
    ·      Practical Exercise
    
    Lecture 52: Implement methods for securing mobile devices 
    ·      Screen locks
    
    ·      Remote wipes
    
    ·      Locator applications
    
    ·      Remote backup applications
    
    ·      Failed login attempts restrictions
    
    ·      Antivirus/Anti-malware
    
    ·      Patching/OS updates
    
    ·      Biometric authentication
    
    ·      Full device encryption
    
    ·      Multifactor authentication
    
    ·      Authenticator applications
    
    ·      Trusted sources vs. untrusted sources
    
    ·      Firewalls
    
    ·      Policies and procedures
    
    ·      Practical Exercise
    
    Lecture 53: Implement appropriate data destruction & disposal methods 
    ·      Physical destruction
    
    ·      Recycling or repurposing best practices
    
    ·      Practical Exercise
    
    Lecture 54: Configure security on SOHO wireless & wired networks 
    ·      Wireless-specific
    
    ·      Change default usernames and passwords
    
    ·      Enable MAC filtering
    
    ·      Assign static IP addresses
    
    ·      Firewall settings
    
    ·      Port forwarding/mapping
    
    ·      Disabling ports
    
    ·      Content filtering/parental controls
    
    ·      Update firmware
    
    ·      Physical security
    
    ·      Practical Exercise
      Part-8: Software Troubleshooting
    Lecture 55: Troubleshoot Microsoft Windows OS problems 
    ·      Common symptoms
    
    ·      Common solutions
    
    ·      Practical Exercise
    
    Lecture 56: Troubleshoot & resolve PC security issues 
    ·      Common symptoms
    
    ·      Practical Exercise
    
    Lecture 57: Use best practices procedures for malware removal 
    ·      Identify and research malware symptoms
    
    ·      Quarantine the infected systems
    
    ·      Disable System Restore (in Windows)
    
    ·      Remediate the infected systems
    
    ·      Schedule scans and run updates
    
    ·      Enable System Restore & create a restore point (in Windows).
    
    ·      Educate the end user
    
    ·      Practical Exercise
    
    Lecture 58: Troubleshoot mobile OS & application issues 
    ·      Common symptoms
    
    ·      Practical Exercise
    
    Lecture 59: Troubleshoot mobile OS & application security issues 
    ·      Common symptoms
    
    ·      Practical Exercise
      Part-9: Operational Procedures
    Lecture 60: Compare & contrast best practices associated with types of documentation 
    ·      Network topology diagrams
    
    ·      Knowledge base/articles
    
    ·      Incident documentation
    
    ·      Regulatory and compliance policy
    
    ·      Acceptable use policy
    
    ·      Password policy
    
    ·      Inventory management
    
    ·      Practical Exercise
    
    Lecture 61: Implement basic change management best practices 
    ·      Documented business processes
    
    ·      Purpose of the change
    
    ·      Scope the change
    
    ·      Risk analysis
    
    ·      Plan for change
    
    ·      End-user acceptance
    
    ·      Change board
    
    ·      Backout plan
    
    ·      Document changes
    
    ·      Practical Exercise
    
    Lecture 62: Implement basic disaster prevention & recovery methods 
    ·      Backup and recovery
    
    ·      Backup testing
    
    ·      UPS
    
    ·      Surge protector
    
    ·      Cloud storage vs. local storage backups
    
    ·      Account recovery options
    
    ·      Practical Exercise
    
    Lecture 63: Explain common safety procedures 
    ·      Equipment grounding
    
    ·      Proper component handling and storage
    
    ·      Personal safety
    
    ·      Toxic waste handling
    
    ·      Compliance with government regulations
    
    ·      Practical Exercise
    
    Lecture 64: Explain environmental impacts & appropriate controls 
    ·      MSDS documentation for handling & disposal
    
    ·      Power surges, brownouts, and blackouts
    
    ·      Dust and debris
    
    ·      Temperature, humidity level
    
    ·      Protection from airborne particles
    
    ·      Compliance to government regulations
    
    ·      Practical Exercise
    
    Lecture 65: Explain the processes for addressing prohibited content/activity & privacy, licensing & policy concepts 
    ·      Incident response
    
    ·      Licensing/DRM/EULA
    
    ·      Regulated data
    
    ·      Follow all policies and security best practices
    
    ·      Practical Exercise
    
    Lecture 66: Use proper communication techniques & professionalism 
    ·      Use proper language & avoid jargon acronyms, and slang, when applicable
    
    ·      Maintain a positive attitude/project confidence
    
    ·      Actively listen (taking notes) & avoid interrupting the customer
    
    ·      Be culturally sensitive
    
    ·      Be on time (if late, contact the customer)
    
    ·      Avoid distractions
    
    ·      Dealing with difficult customers or situations
    
    ·      Set & meet expectations/timeline & communicate status with the customer
    
    ·      Deal appropriately with customers’ confidential & private materials
    
    ·      Practical Exercise
    
    Lecture 67: Identify the basics of scripting 
    ·      Script file types
    
    ·      Environment variables
    
    ·      Basic data types
    
    ·      Comment syntax
    
    ·      Basic script constructs
    
    ·      Practical Exercise
    
    Lecture 68: Use remote access technologies 
    ·      RDP
    
    ·      Telnet
    
    ·      SSH
    
    ·      Third-party tools
    
    ·      Security considerations of each access method
    
    ·      Practical Exercise

Frequently Asked Questions

The CompTIA A+ certification online training course is a beginner level course. Anyone with basic computer knowledge is eligible to apply for this certification. There are no prerequisites for this course, and there is no recommended learning or work experience required to be eligible either.

The course offers a variety of online training options, including: Live Virtual Classroom Training: Participate in real-time interactive sessions with instructors and peers. 1:1 Doubt Resolution Sessions: Get personalized assistance and clarification on course-related queries. Recorded Live Lectures*: Access recorded sessions for review or to catch up on missed classes. Flexible Schedule: Enjoy the flexibility to learn at your own pace and according to your schedule.

Live Virtual Classroom Training allows you to attend instructor-led sessions in real-time through an online platform. You can interact with the instructor, ask questions, participate in discussions, and collaborate with fellow learners, simulating the experience of a traditional classroom setting from the comfort of your own space.

If you miss a live session, you can access recorded lectures* to review the content covered during the session. This allows you to catch up on any missed material at your own pace and ensures that you don't fall behind in your learning journey.

The course offers a flexible schedule, allowing you to learn at times that suit you best. Whether you have other commitments or prefer to study during specific hours, the course structure accommodates your needs, enabling you to balance your learning with other responsibilities effectively. *Note: Availability of recorded live lectures may vary depending on the course and training provider.