Full form of BPO is Business Process Outsourcing.

BPO is a contract of organization with the third party or other service provider with respect to the responsibilities and the functions of business processes. BPO is a cost saving measure which allows organizations to outsource the non core activities of business.

The outsourcing of outside business functions is in vogue. Currently, there is no any multinational company is left over from outsourcing business functions. By providing services the Business Process Outsourcing (BPO) became important and the services like, Customer Support, Human Resources, Marketing, Technical Support etc.

Types of BPO

There are three types of BPO options and which are as follows,

Nearshore Outsourcing:

Gaining BPO services from someone within the neighboring nations.

Onshore Outsourcing:

It is also called Domestic Outsourcing.  This services are gained from someone within same nation.

Offshore Outsourcing:

Gaining this type of services from the external companies within the other nation except the neighboring nations.

Benefits of BPO

The list of benefits of Business Process Outsourcing is as follows:

  • Cost reducing and Efficient
  • Reduced overhead
  • More focus on core business
  • Increase in Revenue
  • Outside expertise
  • Increase the flexibility of companies etc.

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